The hotel offers a very friendly staff, excellent breakfast options, and a pleasant environment. However, room cleanliness could definitely use improvement, as I encountered some cleanliness issues. Plus, the thin walls made for some noisy nights. Overall, a decent spot in Augusta.

I had a moment when I was checking in and the staff was kind enough to upgrade my room for no extra charge. It was a great surprise! But not just that, breakfast was hot, ready, and delicious every single morning.

It wasn’t cheap but still acceptable for what you get.

The pool area was a nice escape, and the gated parking felt secure. It was easy to explore local restaurants and bars nearby.

The lobby decorated with fresh flowers felt welcoming. Mini golf was a fun perk for downtime. The area felt a bit sketchy at night.

I had a pleasant stay. The breakfast was decent with various options, and the staff were really friendly. The location was great, close to attractions. The room was well-maintained and clean.

The staff were incredibly kind and supportive during our tough time in the hospital. Huge shoutout to them! Just wished the elevators were cleaner. Overall a comforting stay. 😊

Had a fantastic stay! The kitchen staff made breakfast for us despite our late arrival, and I really appreciated Shawnte ensuring we were fed before hitting the road. Plus, Kelly was a lifesaver after I accidentally locked my key in my room!

good room but poor service experience

The King Room was comfortable and well-furnished. The location is convenient, making it easy to explore nearby attractions.

However, my check-in experience was deeply unsettling.

The stay was pleasant overall, especially with the comfortable beds and the delicious breakfast offered. The location was great as it allowed easy access to local attractions and restaurants. A small issue I had was the cleanliness of the elevators, which could use a bit more attention.

The Holiday Inn Express provided a clean and comfortable environment during my stay for work. The staff were incredibly attentive and facilitated my needs efficiently. The business center was particularly useful for my requirements, offering complimentary wired Internet access which helped me complete my tasks without interruption. Additionally, the breakfast featured a variety of options that catered to different preferences.

Parking options could be more convenient.

Great breakfast service by Horace. elevators could use more cleaning.

The lobby was beautifully decorated with fresh flowers, creating a welcoming atmosphere. The staff were incredibly attentive, ensuring I felt comfortable and well taken care of throughout my stay. The location was perfect for exploring the area.

Elevators could have been cleaner.

The lobby decorated with fresh flowers felt welcoming, and the seating area was comfortable, making it easy for seniors to relax and chat while enjoying refreshments.

More accessible dining options would be appreciated.

The location has a gated parking lot, which adds a nice touch of security in this area. The rooms are spacious, equipped with a mini fridge and microwave, making for a comfortable stay.

Upon entering the lobby, you get a buzzed-in vibe, which doesn't feel entirely secure. There's a persistent odor that hints at weed, likely from outside sources. In some rooms, cleanliness wasn't up to par. I encountered musty smells, sticky floors, and a stained tub. Even when switching rooms, the TV options remained limited, sticking only to basic channels.

This place suits me perfectly with free parking, a fitness center, and 24-hour reception. I fondly remember the staff helping me with bug spray during my first stay. I'll definitely be back for Easter.